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The FaceTime camera image is very poor quality If not, stay in Safe mode and try using the Disk Utility tool to locate and fix any disk problems that are keeping your Mac from working. If there are any updates that can be applied to MacOS, try updating and see if this fixes the problem.

Try manually restarting and opening in Safe mode if possible. A program like CleanMyMac can be of great help when doing this.Ī gray screen, meanwhile - which may have the Apple logo in the center - is a sign that important software is failing to work correctly. Then try removing any troublesome apps or login items that may not be compatible. Restart your Mac by pressing the power button for around 6 seconds (if this doesn’t work, try booting in Safe mode). If you see a black or blue screen that won’t go away, that’s a sign that your Mac probably froze trying to load a problematic app or login function. The startup only shows a blank screenĪ failed MacBook startup can show a few different colored screens, and each means something difference. Depending on your warranty, you may be able to get a replacement. If the SMC step doesn’t work and your Mac keeps on shutting down, it’s probably time to take it into an Apple Store. If something has gone wrong, resetting the SMC is a quick way to fix it. This controls many of the important hardware processes of your Mac, like battery charging, sleep modes, and more.

Now try resetting your System Management Controller (SMC).

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This allows your MacBook to perform a healthy, full shutdown procedure. Once MacOS loads, choose to restart your Mac again. If this shutdown happens, restart your Mac with the power button and wait for it to power back on and load MacOS. But if your Mac is shutting off randomly even with a healthy battery percentage, that indicates a different kind of problem. If it’s not, head down to where we talk about MacBooks that can’t charge. The MacBook keeps suddenly dyingįirst, check to see if the battery is charging properly. Back up your data if you can, and check out the list to find the right solution.

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Is there something wrong with your hardware, or is MacOS experiencing some problems? What tools can help you find the source of the issue and fix it? Should you take your MacBook to a professional, or should you even consider replacing it?ĭon’t worry - we can help! Let’s go over the most common problems for the MacBook, MacBook Air, and MacBook Pro and what you can do about them. If you love your MacBook, it probably kills you when you run into problems with it.

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